SnagWatch – Property management tool

SnagWatch

Property management tool

Snagwatch is a user-friendly online property management tool specifically designed to simplify the day-to-day handling of maintenance issues, known as "snags," that often crop up in buildings, facilities, and immovable properties.

This platform empowers managing agents, property managers, and facility managers with the ability to effortlessly log snag and maintenance issues, making it easier to manage these challenges within the context of buildings.

Join Snagwatch today to revolutionize the way you manage property maintenance, enhancing efficiency, collaboration, and transparency across all roles.

Be in control

Organize properties from one user-friendly interface

Save Time

Complete tasks faster with a clear and intuitive path to the desired actions

Notifications

Stay informed with alerts to keep you updated on Snag progress

Features

Effortless Problem Logging: Quickly record problems or snags in the system, ensuring visibility for relevant stakeholders.

Supporting Documentation: Easily upload vital documentation, including photos of the issue, to provide a comprehensive understanding.

Collaborative Comments: Encourage collaboration by allowing role players to leave comments on each snag, ensuring open communication and knowledge sharing.

Contractor Quotes: If needed, property managers can upload quotes from contractors for approval by trustees or appropriate managers, streamlining decision-making processes.

Priority Assignment: Prioritize urgent snags to ensure they receive prompt attention and resolution.

Status Tracking: Keep track of the repair status with categorized stages like "New," "Awaiting Quote," "Pending Quote Approval," "Work in Progress," and "Approved."

Invoice Management: Upon snag resolution, easily upload invoices for approval directly within the platform.

Intuitive Dashboard: Access an easy-to-use dashboard providing a detailed overview of maintenance and snag items.

User Permissions: Assign role-based permissions to portfolio members to determine their level of involvement within the system.

Universal Accessibility: Snagwatch is accessible from any internet browser on your laptop, desktop, or mobile device, requiring no installation—just a reliable internet connection.

Managing agents / Facility and Property Managers

Add multiple properties and facilities to your SnagWatch portfolio.

Effortlessly oversee all building snags and maintenance issues in one centralized location, using user-friendly snag statuses and filters.

Review snags per building and effortlessly manage quotes and invoices for approval by trustees or managers.

Simplify repair management for your buildings and facilities with property-specific filters.

Trustees / Facilities managers

Easily view, comment, and vote on repair quotations and invoices.

Access a comprehensive list of snags related to your buildings or facilities.

Engage in meaningful communication by adding messages and comments on each snag item, fostering collaboration with managing agents and fellow trustees.

Owners and Tenants

Monitor repairs and their progress concerning the common property within your building.

Easily report common property issues to your building manager via Snagwatch, ensuring timely attention and resolution.

Contact Us

We’ll get back to you as soon as possible

Phone: +27 (0)21 007 2630

Email: info@snagwatch.net

Request a Demo